NZ Souvenirs

Information

What currency are our prices?

Do our prices include GST?

What payment types do we accept?

What will appear on your statement?

Freight - How much and who do we use?

When will my order arrive?

Do we Gift Wrap?

Customs & Duties?

Returns policy?

 

 

 

 

 

 

What currency are our prices?
All of our prices are in New Zealand Dollars - NZD

 

Do our prices include GST?
Yes all of our prices include GST (sales tax)

 

What payment types do we accept?
We accept Visa and Mastercard. You may also use PayPal.

 

What will appear on your statement?
Our trading name "The Gift Box" will appear on your statement.

 

Freight - How much and who do we use?
Orders within New Zealand are sent via Courier Post.
North Island New Zealand $10.00 per order.
South Island New Zealand $15.00 per order.

There are two options for international shipping
1. International Air (not tracked) (3 to 8 days Australia) or (7 to 12 Days rest of the world) (working days)
2. International Courier Courier (tracked) (2 to 4 days Australia) or (5 to 7 days rest of the world) (working days)

International Courier Destinations: Australia, Austria, Belgium, Brazil, Canada, China, Cook Islands, Costa Rica, Croatia, Czech Republic, Denmark, Ecuador, El Salvador, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Macau, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Samoa, Singapore, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tonga, UK, USA, Vanuatu, Uruguay and Vietnam.
Note: No PO Boxes. Must be a physical address.

The price of international orders is calculated at the shopping cart and is based on the physical weight of each item being sent. You can test out different items by clicking on recalculate to get an exact idea of how much your order will come to before you commit to buying.

Click here to track local or International Economy Courier

 

When will my order arrive?
Orders to North Island are 1 to 2 days from dispatch.
Orders to South Island are 2 to 4 days from Dispatch
There are two options for international shipping
1. International Air (not tracked) (3 to 8 days Australia) or (7 to 12 Days rest of the world) (working days)
2. International Courier (tracked) (2 to 4 days Australia) or (5 to 7 days rest of the world) (working days)

 

Do we Gift Wrap?
Yes we do. Within the shopping cart there is the option to purchase gift wrapping. This is now completely FREE. Make sure you leave a message in the message section of the cart.

 

Customs & Duties?
On some international gifts selected items may be subject to import taxes or duties on entering your country. These taxes or duties are your responsibility. (This has only occured three times in 10 years)

 


Our Returns Policy
Within 14 days of delivery of a shipment, you may return any item you purchased from the NZGiftbarn.com store, for any reason, for a full refund of the items purchase price, provided:

* The product is undamaged and in original condition.
* The original receipt slip is included with the item.
* The item includes all original packaging and associated parts or accessories.

We cannot accept returns of opened items, damaged or soiled items, or items returned (received by us) more than 14 days after delivery.

The shipping cost of returned items is the responsibility of the purchaser, unless the return is a result of our error. The original shipping cost of returned items will not be refunded, unless the return is a result of our error.

NZ Souvenirs Images copyright © 2012 - 2017 by Simply Souvenirs Ltd. All rights reserved

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